Please make sure your original LCD screen has the same diagonal size, backlight and resolution. If you have any questions about compatibility, please contact us by online chat or leave a message. We will help you choose the correct screen. Any returns due to purchase in error will be charged a restocking fee.
Cut off time: 11:59 pm (PST). For buyers in the US, orders placed by 11:59 pm (PST) will be shipped out the next day in the morning. All packages go out within 24 hours.
Handling time: 1 business day. All items will be shipped within 1 business day after payment is cleared. We process orders from Monday to Friday. Holidays are excluded.
Shipping service options: USPS Priority mail, USPS Priority Express 2-Day, USPS Priority Express 1-Day
Addresses we don’t ship to: We ship to your confirmed PayPal address. We are unable to honor address change request after payment has been submitted. We don’t ship to APO/FPO, US Protectorates and PO boxes.
Delivery time: It takes around 2-5 business days. Delivery time may increase for shipment sent to remote areas.
Return shipping cost: the buyer pays return shipping cost in any cases.
Warranty and Return
Warranty period: 90 days.
Coverage: Warranty only covers manufacturing defects. Any damages or defects caused by mishandling of buyer are not covered under warranty.
We don’t accept returns of any purchase in error. Please make sure you are purchasing the right item. If you have any questions about the item, please use online chat or leave a message before placing an order.
NOTE THAT ITEMS ORDERED IN ERROR will be charged a restocking fee on the item’s price. The restocking fee for returned items is 10%-30% of the item price.
Dead Pixel Policy: All screens are subject to ISO norm which means screens with 1-5 dead pixels are not considered defective.
Return Postage: Buyer pays return postage in any cases, including damaged screens in transit.